RETURN / REFUND POLICY
Hammer Down Range requires a deposit or full payment to confirm your reservation.
All reservations are non-refundable, but are fully transferable for up to 6 months from the reservation date.
Hammer Down Range firearms sales are final, no returns will be accepted.
If you have any questions about our policies, please feel free to call (513) 239-7471, or submit your questions via the form on our Contact Us page.
You are responsible for inspecting your order before signing for the delivery.
Please inspect your order to ensure:
– There is no internal or external damage to the packaging or products.
– The enclosed invoice matches what was delivered.
Return of Damaged Goods
In the unlikely event you receive any damaged goods, please contact our returns department at +1 (513) 293-7471. You have 1 day from delivery to return damaged goods. After this period expires, damaged goods will not be accepted.
All clearance sales are final. We will not accept any returns on clearance sales.
Some of our products can be custom ordered to meet your specifications. Custom orders are final. These orders cannot be returned.
Customer Assembled Products
Some manufacturers will not accept returns on customer assembled products because they deem them “used” after assembly. These products cannot be returned.
Products which are undamaged, un-assembled, and neither clearance sales nor custom orders, may be returned within 30 days of delivery. The product must be returned in its original packaging. Hammer Down Range is not responsible for return shipping costs or damage incurred in return shipment.